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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Kason

March 21, 2025

5  out of  5
rating by Amy Kason
"No one has ever impressed me of customer service like Jimmy Cyr. We took our time and got me settled on every one of my insurance needs all with a phone call from the comfort of my home. He is both AWESOME and AMAZING! This is coming from someone with years of retail service. Thank you Jimmy from the bottom of my heart."
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Punam Patel

March 21, 2025

5  out of  5
rating by Punam Patel
"Very helpful location. Quick responses and patient."
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Nana Ba

February 25, 2025

5  out of  5
rating by Nana Ba
"So far am really happy to work with Eric Hellriegel( Jered) State Farm. I personally and recommend them to you because they are very affordable, don’t let anyone deceive you that, they are not Pls they are very cheap and affordable agency ✅✅✅✅🫡🫡🫡"
We responded:
"Thank you for taking the time to share your experience and for recommending our services to others! Your kind words make our day! We strive to always provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to share your wonderful feedback! We are honored to have earned your kind words and trust!"
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Iwona Poplawska

February 17, 2025

5  out of  5
rating by Iwona Poplawska
"Great, kind and professional support . I highly recommend Eric’s service."
We responded:
"Thank you, Iwona, for your kind words and recommendation. It's wonderful to hear that you found the support to be great, kind, and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Dee Lidstone

February 17, 2025

5  out of  5
rating by Dee Lidstone
"Everything was great. Ibrahima was thorough, easy to understand and followed up with me as needed. Getting everything emailed to me was also very helpful so it was all in writing and I could go over it with my husband. Thank you!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Ibrahima was thorough and easy to understand, and that the follow-up and emailed information were helpful for you. We appreciate your feedback and are glad we could assist you effectively."
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pookie m

January 23, 2025

5  out of  5
rating by pookie m
"Great service and always get to talk to someone"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you appreciate our service and the ability to always speak with someone. Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you ever have any questions or need assistance, feel free to reach out."
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Larissa Soares

January 14, 2025

5  out of  5
rating by Larissa Soares
"Excellent customer service! I had the pleasure to speak to Ibrahima who is extremely helpful. I was looking to switch my auto insurance, and I’m so glad I did. He walked me through step by step always making sure I understood everything on the policy. I couldn’t have asked for a more pleasant experience."
We responded:
"Thank you, Larissa! We're delighted to hear about your positive experience with Ibrahima. It's wonderful to know he made the process of switching your auto insurance smooth and understandable. Your satisfaction is our priority!"
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rad boi

January 8, 2025

5  out of  5
rating by rad boi
"Always easy to get information and manage anything with my account with these guys. Been smooth sailing and beats competitors pricing"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that managing your account has been smooth and that our pricing meets your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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ASB Melina

January 7, 2025

5  out of  5
rating by ASB Melina
"I spoke with Ibrahima Faye and Eric Hellriegel about auto and life insurance and they are awesome guys to deal with. It was a fun and positive experience and I really enjoyed talking to them. They are EXTREMELY helpful and it was really easy to switch over insurance with them. At the end of the conversation I felt like we were friends chatting and didn't want to get off the phone! Thanks guys!"
We responded:
"Thank you, Melina! We're so glad to hear that you had a fun and positive experience with me and Ibrahima. It's wonderful that you felt like friends by the end of the call. We appreciate your kind words and look forward to assisting you with any future insurance needs!"
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James O'Brien

December 18, 2024

5  out of  5
rating by James O'Brien
"Ibrahima Faye, Account Manager at the Eric Hellriegel agency in Newtown Ct, was extremely helpful. He was very professional and courteous. Eric Hellriegel was very supportive with additional information. Jim O'Brien"
We responded:
"Thank you, James, for sharing your experience! It's wonderful to hear that Ibrahima provided such helpful and professional service. We're glad Eric could support you with the information you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service!"
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Brian Pekrul

November 21, 2024

5  out of  5
rating by Brian Pekrul
"Great company.State Farm goes the extra mile."
We responded:
"Thank you for the fantastic review, Brian! It's wonderful to hear that you feel State Farm goes the extra mile. Your satisfaction is our top priority, and we're delighted to know we're meeting your expectations!"
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Terri Groff

November 20, 2024

5  out of  5
rating by Terri Groff
"I received a pleasant surprise in the mail. A large 8x10 calender from my State Farm insurance company,from Eric Hellriegel. I LOVE IT!!! Perfect for my family. Horse from the Groff Family stable,bird house in the snow at the Hotel Groff Family, yummy family recipes,a steam train labeled the Groff family express, fly fishing tackle box, a tractor at dawn on the farm, a canoe from the camp, a map and compass for trails, beautiful birch trees, gourds,and the best photo of all: the Groff Canyon at elevation,14,590 ft ( a hiking trail up a mountain). So perfect for our family history. So I had to call the office and thank them. So thoughtful of them. Yup,that's why I stick with State Farm. Thank God I've never had an event but I feel secure knowing Eric and his wonderful office crew are on stand by for me. Happy New Year. Meanwhile I'm gone to hang up my calendar!"
We responded:
"Terri, your review brought a huge smile to our faces! We're delighted to hear that you love the calendar and that it resonates so well with your family's history. It's wonderful to know that our thoughtful gesture made such an impact. We're always here to provide you with a sense of security and support. Enjoy hanging up your calendar and have a fantastic New Year!"
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Ben Washington

November 15, 2024

5  out of  5
rating by Ben Washington
"I absolutely love State Farm because of their agents. Anytime I have a question about anything they are always so quick to respond with a helpful response."
We responded:
"Thank you so much for your kind words, Ben! It's fantastic to hear that you appreciate the quick and helpful responses. We're always here to assist with any questions you have!"
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Ron Crisp

November 5, 2024

5  out of  5
rating by Ron Crisp
"Hello just wanted to say that the guys at the Newtown State Farm here in ct are just amazing they stand by what they say and are extremely helpful and easy to work with they get an A+++ great Team to work with check them out for car and home owners insurance"
We responded:
"Thank you so much for your kind words, Ron! We're delighted to hear that you found our team at Newtown State Farm to be extremely helpful and easy to work with. Your A+++ rating means a lot to us, and we're glad we could assist you with your car and homeowners insurance needs. We appreciate your recommendation!"
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Regina Bachman

October 25, 2024

5  out of  5
rating by Regina Bachman
"Our new car was insured with updated policy changes as requested within 24 hours. Much appreciated stellar customer service! It's been a pleasure to work with Jared at the Newtown Office. Regina & George Bachman"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that your new car was insured promptly and that you appreciated the stellar customer service. It's wonderful to know that working with Jared at the Newtown Office has been a pleasure for you. We look forward to continuing to meet your insurance needs!"
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Ritzct

October 23, 2024

5  out of  5
rating by Ritzct
"It is such a pleasure to speak to agents like Ibrahima Faye that is patient, efficient and knowledgeable. I sometimes get tongue tied and confused over the phone and he was able to understand and explain everything without a problem. Highly recommend him."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Ibrahima was able to assist you with patience and efficiency. We're delighted that he could make everything clear for you. Your recommendation means a lot to us!"
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Suzanne Rivera

October 10, 2024

5  out of  5
rating by Suzanne Rivera
"They are always available and willing to help me with whatever I need."
We responded:
"Thank you so much, Suzanne! It's wonderful to hear that you find us always available and willing to help with whatever you need. Your satisfaction is our top priority, and we're here to support you anytime!"
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Nia Lee

September 24, 2024

5  out of  5
rating by Nia Lee
"Switching my insurance to State Farm was so easy and very pleasant working with Ibrahima. He explained everything and answered every question I had with patience and grace. Would refer anyone to him and definitely will be!"
We responded:
"Thank you so much for sharing your experience, Nia! It's wonderful to hear that Ibrahima made the process smooth and pleasant for you. Your recommendation means a lot, and we're delighted to have you with us!"
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William King

September 12, 2024

5  out of  5
rating by William King
"Eric is so helpful! Always responds to my questions quickly and always looks for ways to help me save money."
We responded:
"Thank you, William! It's great to hear that you appreciate the quick responses and the efforts to help you save money. Your feedback means a lot!"
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Marina Jurcev

August 27, 2024

5  out of  5
rating by Marina Jurcev
"Jared was patient, knowledgeable, and very friendly and understanding. It was a pleasure dealing with him. Worked with us thoroughly to get the best rates for our bundled home and auto insurance. Staff was friendly as well. Highly recommend this agency!"
We responded:
"Thank you so much for sharing your experience, Marina! It's wonderful to hear that Jared was patient, knowledgeable, and friendly throughout the process. We're delighted that you found the best rates for your bundled home and auto insurance. Our team takes pride in providing excellent service, and your recommendation means a lot to us!"
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jennifer blanchard

August 19, 2024

5  out of  5
rating by jennifer blanchard
"Agent presented me with great quotes for my auto policy. Any questions I had , he was happy to answer. Ibrahim was very pleasant and easy to work with."
We responded:
"Thank you so much for your kind words, Jennifer! It's wonderful to hear that Ibrahim was able to provide you with great quotes and answer all your questions. We're delighted that you found the experience pleasant and easy. Your feedback is truly appreciated!"
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D R

August 14, 2024

5  out of  5
rating by D R
"I am glad I stopped in -- friendly, helpful and refreshing to speak to actual people in person from the community who were able to listen to what I needed and suggest options. The rates I received were actually better than those of the online insurers I had been using."
We responded:
"Thank you for stopping by and sharing your experience! It's wonderful to hear that you found our team friendly and helpful. We're delighted that we could provide you with better rates and personalized service. Your feedback means a lot to us!"
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Gordon EngvaII

August 9, 2024

5  out of  5
rating by Gordon EngvaII
"Very informative explaining my insurance needs and offering me a very reasonable price for my needs. I am now saving even more money and have better coverage. Thank you"
We responded:
"Thank you for sharing your experience, Gordon! It's fantastic to hear that your insurance needs were clearly explained and that you're now saving money while enjoying better coverage. We're here to help whenever you need us!"
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Janet Simon

August 7, 2024

5  out of  5
rating by Janet Simon
"I spoke with Ibrahima Faye in your office about switching my auto insurance to State Farm after many years with another firm. He did not do a hard sell, but instead just gave me the information I needed in a clear, concise fashion. I felt like he was giving me true answers to questions I had and I appreciated his attention to details."
We responded:
"Thank you so much for sharing your experience with Ibrahima! It's wonderful to hear that you found the information clear and concise, and that your questions were answered thoroughly. We appreciate your kind words and look forward to continuing to serve your insurance needs!"
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Rich Beck

July 25, 2024

5  out of  5
rating by Rich Beck
"Ibrahima Faye was so wonderful to deal with he explained everything and got me the best plan i highly recommend him"
We responded:
"Thank you for sharing your experience, Rich! Ibrahima is thrilled to have helped you find the perfect plan. Your recommendation means a lot to us!"